Alliances
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Can I purchase these services after booking my flight?
Yes. Additional services, such as lounge access, eSIM, and other available services, can be purchased after completin... -
Who should I contact if I have an issue with a service purchased trough an alliance?
Our support team can provide guidance. However, any issue related to the service itself must be managed and resolved ... -
Are activities available in all destinations?
Available activities vary by destination. You can review the available options when making your reservation. -
Can I cancel a booked activity?
Cancellation policies may vary depending on the activity and the provider. We recommend reviewing the terms and condi... -
How will I receive confirmation of my hotel reservation?
Once the reservation is completed, you will receive a confirmation email at the email address provided during the pur... -
Can I cancel my hotel reservation?
Cancellation policies depend on the hotel and the selected rate. You can review the applicable conditions at the time... -
What documents do I need to rent a vehicle?
Requirements may vary depending on the provider. Generally, a valid driver's license, a valid identification document... -
How do I activate the eSIM?
Once your purchase is completed, you will receive a confirmation email with the instructions needed to quickly and ea... -
Does the eSIM work in all destinations?
This product will only be available for purchase in destinations where eSIM service is available. -
What is included with lounge access?
Lounge access may include comfortable spaces to relax, Wi-Fi access, beverages, snacks, and other services. Available... -
Which airports have lounges?
Available lounges may vary depending on your travel airport. You can check the available locations when purchasing th...