About my flight
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How do I know if my flight is delayed?
We will always strive to keep our customers informed in case of flight delays via email, or, if you are at the airpor... -
Does Arajet offer on board food sales for me to choose?
Yes we do! During all our flights our cabin crew will offer a variety of food and beverages that can be purchased wit... -
Can I use my mobile phone/laptop during the flight?
Yes. Laptops, tablets and mobile phones may be used during the flight, but you must ensure that they are in ''Airplan... -
Can I smoke or vape on board?
No. For the safety of all passengers and crew, smoking and the use of vapes or e-cigarettes is strictly prohibited on... -
What do I do if I have a flight that has an intermediate stop?
If you have a flight with a layover, you must wait on the aircraft for a short time while the scheduled stop is made.... -
Can I disembark the plane during the intermediate stop of my Arajet flight?
No. If your flight includes a stop, you’ll need to remain on board the aircraft and follow the crew’s instructions, a... -
Will the recent bundles and weight policy updates affect my booking?
Don’t worry, nothing about your original booking has changed. Everything that was included in your ticket at the time... -
Will I receive a complimentary meal while onboard?
For flights lasting more than 4 hours, our cabin crew will offer you complimentary water and coffee.You can also purc...