Yes it is!, you can do web check-in website https://www.arajet.com/, Whatsapp https://www.arajet.com/es/contact-us or at the airport.
The following passengers must do check-in at the airport counter due to validation of documentation:
• Pregnant women.
• Those who have recently undergone surgery.
• Passengers with special baggage such as musical and/or sports equipment.
• Passengers with disabilities.
• Travelers with animals.
• Passengers with respiratory disabilities.
• Travelers to or from the United States.
• Minors and one companion within the same reservation.
• Passengers who, due to their physical or legal condition, must communicate their status at the airport counter to determine whether or not they can board the flight.