Travel Agency Reservations
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I made a reservation through a travel agency and I have a booking code not recognized on Arajet's website. How can I access my reservation?
No worries! When you book through a travel agency, your confirmation usually includes two booking codes one from the ... -
If I made a reservation through a travel agency, how can I request a refund?
If you’d like to request a refund for a reservation made through a travel agency, please contact your travel agent di... -
I was supposed to receive compensation for a reservation made through a travel agency, however I haven't received it yet. What should I do?
If you haven’t received your compensation at the email address registered on your booking, please contact either your... -
If I made a reservation through a travel agency, how can I change my flight or name?
You can make changes to your reservation using the following options, even if you booked through a travel agency:Flig... -
I made a reservation with a travel agency, and I want to add additional services. Can they be purchased directly from arajet.com?
Yes, of course! Even if your booking was made through a travel agency, you can still add the extras directly on our w... -
If I cannot locate my booking confirmation number, can I recover it through the Contact Center?
Yes, you can contact us to recover your confirmation code using any of our Contact Center channels. -
If I purchased my ticket through a travel agency, can I do web check-in?
Of course you can! You can do web check-in for your booking purchased with a travel agency through our website or via... -
I am a Travel Agency and I have an issue with a reservation made through a codeshare partner? Can Arajet assist me?
If the reservation was made through one of our codeshare partners, assistance must be requested directly from the mar...