If I cannot locate my booking confirmation number, can I recover it through the Contact Center? Yes, you can contact us to recover your confirmation code using any of our Contact Center channels. Related articles How can I check in? I made a reservation through a travel agency and I have a booking code not recognized on Arajet's website. How can I access my reservation? If I purchased my ticket through a travel agency, can I do web check-in? 1. How do I request the cancellation of my reservation? I made a reservation with a travel agency, and I want to add additional services. Can they be purchased directly from arajet.com?