Additional Services
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What happens at airports that use remote boarding positions?
At airports that use remote boarding positions, the process may vary according to each airport’s specific procedures.... -
Is Priority Access available at all airports?
Yes. Priority Access is available at all our airports and includes access to priority lines at both the counters and ... -
Can I upgrade the weight limit for my checked bag at the airport?
Yes, you can! Arajet gives you the option to increase your weight allowance for checked bags with our upgrade package... -
Does Arajet have the option to pre-order onboard food?
Yes! We offer two combos for you to enjoy during your flight. Add it to your reservation and make your trip even bett... -
I have the Refund Flex and I need to cancel, what should I do?
Cancel freely through Manage My Booking! Simply click on Cancel My Reservation, fill in the required information, and... -
What refundable options are available when booking with Arajet?
At the time of making your reservation you can add the Refund Flex service, it allows you to cancel up to 24 hours be...