About Us
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What destinations does Arajet fly to?
We’re operating spectacular routes, many of which have never been served before by any airline from the Dominican Rep... -
In which airports in the Dominican Republic does Arajet operate and does it offer domestic flights?
We are operating from SDQ Las Américas International Airport and PUJ Punta Cana International Airport with the goal o... -
In which terminal is Arajet located?
Arajet operates from different terminals depending on the airport. Below, you can find the terminals we currently use... -
Why do they use a macaw and not our national bird as their brand image?
This is because the ARA (as the Tainos called the Macaw) is a bird that mates for life and takes care of its family w... -
But how do we maintain these prices?
We are able to maintain these prices because we fly with new aircraft from a single fleet of Boeing 737MAX8, we are e... -
What type of airplanes does Arajet use?
Arajet is proud feature all-new 186-passenger Boeing 787Max8 that offer the ultimate confort and technology. They are... -
Does Arajet have a loyalty program?
Our loyalty strategy is based on offering low fares, an extensive network of routes and regional connectivity, new ai... -
Which destinations have intermediate stops?
You can check in our website if your destination have intermediate stop, when making your reservation, you will be ab... -
How long do I have to submit a complaint about Arajet's services?
You must submit any complaint or dispute related to the services provided by Arajet within 7 calendar days from the d... -
What is included in the Basic fare?
Our Basic fare is designed for travelers who like to keep things simple. It includes the following:• One personal ite... -
What is included in the Classic fare?
Our Classic fare is a great option if you want more flexibility while keeping your travel affordable. It includes:• O... -
What is included in the Comfort fare?
Our Comfort is designed to make your trip easier. It includes:• One personal item: backpack, purse, or laptop bag, wi... -
What is included in the Extra fare?
With our Extra fare, you’ll enjoy maximum comfort, flexibility, and convenience, everything you need for a worry-free... -
How can I apply a Arajet promo code?
You can apply our promo codes by following these steps:• Select the dates for your upcoming trip on arajet.com.• Befo... -
How can I use my Arajet voucher?
Here is how you can apply your voucher to your reservation:• In the payment step of creating your booking or adding a...