Refund
-
Within the first 24 hours of purchase, will I get 100% of my purchase back?
Yes, that's correct! You just need to fill out our web form via this link: https://arajet.zendesk.com/hc/es-do/reques... -
How do I request a refund?
To request a refund, you can use one of the following channels, depending on the refund method:Original Payment Metho... -
If I paid with Paga Todo, how can I request my refund?
Of course! For bookings paid with Paga Todo, refunds will be processed exclusively through an Arajet voucher valid fo... -
Can I request my refund with a call or chat with an agent?
No, to ensure your safety and avoid potential human errors, all refund requests must be made exclusively through our ... -
What is refundable in a ticket and what is not?
When a refund applies, some charges on your ticket may be refundable, while others are not. Here’s a breakdown:Refund...